by Garima K. | Nov 29, 2017 | Blog, Conversion and Optimization
One of the most important and potentially expensive decisions that an online retailer can make is whether or not to offer free shipping. Over 2 million Google searches each month in the United States include the phrase “free shipping.” Most online merchants have at...
by Garima K. | Nov 2, 2017 | Blog, Customer Service & Loyalty
Most retailers put a lot of time and effort into attracting new customers. It makes sense: you need customers to buy your products and sustain your business. However, generating more sales from existing customers is a more efficient, less expensive way to...
by Garima K. | Sep 27, 2017 | Blog, Customer Service & Loyalty, Industry Trends
We have come a long way on the journey from the Pony Express to Federal Express From: “I wonder if the courier died?” To: “FedEx received the Package” FedEx, UPS, and even the US Postal Service, provide their customers with real-time shipment...
by Garima K. | Sep 19, 2017 | Blog, Order Management System, Inventory Management, Omni-channel Commerce
Introduction Magento Open Source Ecommerce Platform is an important player in today’s Amazon vs. everyone ecommerce battlefield. With a large contingent of Magento developers, spread across thousands of companies, the pace and depth of product development is orders of...
by Garima K. | Sep 12, 2017 | Blog, Order Management System, Inventory Management
Since BigCommerce’s 2009 launch, nearly 100,000 stores have earned over $8B through the platform. With BigCommerce running the ecommerce platform technology in the cloud with seamless upgrades, merchants can focus more on the areas they know best – merchandising,...
by Garima K. | Sep 7, 2017 | Blog, Order Management System, Inventory Management, Ecommerce Platform
The Shopify Plus retailer roster is full of inspiring stories of high growth merchants. While every merchant is using the same Shopify technology platform for their ecommerce storefront, their growth stories are all different. Different categories, different...
by Garima K. | Sep 5, 2017 | Blog, Order Management System, Customer Service & Loyalty, Conversion and Optimization, Marketing and Merchandising
Every merchant wants to: Convert first time shoppers into loyal customers Increase the lifetime value of their customers (CLTV) Reduce customer acquisition costs as a percentage of CLTV The most direct way to gain repeat business is for customers to subscribe to...
by Garima K. | Aug 16, 2017 | Blog, Order Management System, Ecommerce Platform
How can an Order Management System commit deadly transgressions against your business? After all, it’s just software. But, it’s important software. Many retailers learn the hard way that a “light” order management system can be growth’s...
by Garima K. | Jul 21, 2017 | Blog, Omni-channel Commerce
Multichannel commerce has been around for the better part of a century. Sears opened its first store in 1925, almost 40 years after it first launched it’s mail order catalog. Omnichannel has become the new holy grail of retail. While many have defined the term, we...
by Garima K. | Jun 29, 2017 | Blog, Conversion and Optimization, Marketing and Merchandising
At least 30% of all products purchased online are returned. And of those, 22% are returned because the product received looks different from what was expected. This can be especially true for specialty retailers selling customizable products. What will my custom...
