by Garima K. | Mar 13, 2023 | Blog
eCommerce is experiencing an extreme, extended boom that is showing no signs of stopping. Thanks in part to the pandemic, online shopping is now ubiquitous. As of 2022, 93.5% of internet users have purchased something online. But as eCommerce grows and more and more...
by Garima K. | May 17, 2019 | Blog
When you ring up a sale with a brand new customer, whether online or in a store, is that the end of the relationship? Or is it just the beginning? In her best-selling book “The Membership Economy,” Robbie Kellman Baxter makes a clear case for the latter. The economics...
by Garima K. | Jan 21, 2019 | Blog, Industry Trends
If Amazon reduced shipping costs by just 1 percent, it would save $162 million. Amazon spent $16.2 billion on shipping in 2016. We can be certain that it is spending millions to improve and optimize its shipping processes. Ecommerce merchants can take advantage of...
by Garima K. | Dec 12, 2017 | Blog, Inventory Management
“The last mile” is now the Holy Grail of ecommerce shipping. A merchant can do an amazing job of selling and provide an outstanding shopping experience, yet if the package is late or damaged, a customer may complain on social media, even if the carrier is to blame.You...
by Garima K. | Nov 29, 2017 | Blog, Conversion and Optimization
One of the most important and potentially expensive decisions that an online retailer can make is whether or not to offer free shipping. Over 2 million Google searches each month in the United States include the phrase “free shipping.” Most online merchants have at...
by Garima K. | Nov 2, 2017 | Blog, Customer Service & Loyalty
Most retailers put a lot of time and effort into attracting new customers. It makes sense: you need customers to buy your products and sustain your business. However, generating more sales from existing customers is a more efficient, less expensive way to...
by Garima K. | Sep 27, 2017 | Blog, Customer Service & Loyalty, Industry Trends
We have come a long way on the journey from the Pony Express to Federal Express From: “I wonder if the courier died?” To: “FedEx received the Package” FedEx, UPS, and even the US Postal Service, provide their customers with real-time shipment...
by Garima K. | Sep 19, 2017 | Blog, Order Management System, Inventory Management, Omni-channel Commerce
Introduction Magento Open Source Ecommerce Platform is an important player in today’s Amazon vs. everyone ecommerce battlefield. With a large contingent of Magento developers, spread across thousands of companies, the pace and depth of product development is orders of...
by Garima K. | Sep 12, 2017 | Blog, Order Management System, Inventory Management
Since BigCommerce’s 2009 launch, nearly 100,000 stores have earned over $8B through the platform. With BigCommerce running the ecommerce platform technology in the cloud with seamless upgrades, merchants can focus more on the areas they know best – merchandising,...
by Garima K. | Sep 7, 2017 | Blog, Order Management System, Inventory Management, Ecommerce Platform
The Shopify Plus retailer roster is full of inspiring stories of high growth merchants. While every merchant is using the same Shopify technology platform for their ecommerce storefront, their growth stories are all different. Different categories, different...
