Buy Online Pickup In Store (aka Click and Collect) programs enable consumers to buy items online and pickup in the store. Savvy bricks and clicks retailers are using these programs to differentiate and win versus pure play ecommerce retailers. See our slideshare to learn Click and Collect program benefits, their challenges, and how to run a winning program.
In the past few years, many omnichannel retailers have deployed Ship from Store programs. With Ship From Store, merchants fulfill some or all online orders by shipping from stores, instead of from warehouses, to improve customer experience. Learn how these strategies deliver orders faster, cut shipping costs, and more.
Order management platforms generate the enterprise-wide view of orders and inventory needed to give your customers amazing omnichannel experiences. But what’s it worth to you? How can you measure the financial impact of inventory optimization, fulfillment efficiency improvements, and streamlined operations? Download our OMS ROI Calculator.
There is growing evidence that consumers like to shop across multiple channels, and the ones that do drive the biggest profits for retailers. In this whitepaper from Internet Retailer you will learn how leading retail chains and web-only players are adopting successful omnichannel strategies to drive sales growth and improve customer experience.
Pinterest is a rising tide that’s lifting many online retailers’ ships. With over 175m monthly users and growing, an increasing share of retail site traffic is driven by Pinterest referrals. If you’re an omnichannel retailer with an ecommerce website, then Pinterest can be a tremendous source of new customers and a great way to engage your existing customers.
Would your business benefit from a 325% increase in email clicks? Or a 300% increase in leads from landing pages? If you’re performing A/B testing on your retail website, then you’re likely achieving these levels of improvements every day. A/B testing consists of comparing two variations of the same web page to learn which one performs the best and improve conversion rates and revenue.
Pinterest is a rising tide that’s lifting many online retailers’ ships. With thin retail margins making every 1% increase in traffic matter more every day, the power of Pinterest’s visual engagement platform can be profound. Merchants that ignore Pinterest do so at their own peril. Watch our free, on-demand webinar to learn how mid-market retailers are marketing and selling to Pinterest’s 175mm+ monthly visitors.
As a merchant, your goal is to delight your customers. Your customers care about their experience, and not the tools you use to provide it. To this end, we’ve created an overview of the pros and cons of 3 different technology approaches to delivering superior retail sales and service experience – Unified Commerce, Stand-Alone Solutions, and a Hybrid Approach.
Did you know that you can boost your revenues by 95% if you increase customer loyalty by 5%? In fact, it is seven times costlier to acquire a new customer than to retain an old one. Companies like Amazon and Nordstrom know loyalty pays back and have invested in creating outstanding rewards programs. These retailers have millions of subscribers and are market leaders in customer loyalty.
[Infographic] If you need a new Distributed Order and Inventory Management System, should you build it or buy it? If buying, which is better – SaaS or Premise-Based?
If you’re buying an Order Management System, failure to consider the 5 hidden costs outlined in this infographic can cause painful delays and cost overruns. It’s not enough to know what they are. It’s even more important to know how to uncover them. Follow along to understand these hidden costs so you can take action long before purchasing, saving time and money.
Nobody wants to create a Request for Proposal (RFP) document from scratch. If you’re buying an OMS for the first time, you need to get educated on the general market and offering, learn which feature categories are important, and figure out areas to investigate that you would never have considered. We have taken a stab an easy to use OMS RFP template.
If you’ve ever implemented a major software system for a business, you’ve probably found that the project’s goals would have been much easier to achieve if you had known at the beginning what you learned by the end. OMS implementations carry some risks. The key to avoiding them is to uncover the potential gotcha’s before you purchase the software. We’re here to help.
SaaS solutions are the darlings of the tech community, growing at the direct expense of premise-based software. This is certainly true for OMS. Yet premise-based solutions still make up half of the OMS market. And some companies are still building their own homegrown solutions. We’ve published a whitepaper that can help you decide which approach is right for you. Download now and be enlightened.
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